We are a small Swiss team and every message reaches us directly, without filtering by an outsourced first-line. Every address below is monitored by people who actually work on the product. Just pick the channel that matches your need.
Would you like to learn more before getting started?
If you want to see the product running or ask a few questions before requesting access, two options:
- Request access and a personalised quote — tell us your target plan and contact details. We get back to you within 48 business hours with a tailored quote.
- Ask for a guided demo — write to sales@ark.swiss with your industry and fleet size. We suggest a time slot within 48 business hours.
Sales, product and partnership enquiries
For any question on features, pricing, integration options or a partnership project: sales@ark.swiss. For press enquiries: info@arkstock.ch.
You are already a customer and need help?
Active customers have access to a support channel inside the application. If it is unavailable, write to support@arkstock.ch and include your company name. First response within 24 to 48 business hours, faster on Pro and Enterprise plans.
Data protection and regulatory requests
- Your nLPD and GDPR rights (access, rectification, erasure, portability, objection): privacy@ark.swiss. Response within 30 days at the latest.
- Responsible vulnerability disclosure: security@ark.swiss. Acknowledgement within 72 business hours. See also our security page.
- Legal, terms of service, DPA: legal@ark.swiss. See our terms of service.
Administrative details
ark.swiss sàrl — Chemin de la Duchesne 13, 1806 St-Légier, canton de Vaud, Suisse
UID / company registration: CHE-139.880.181 — responsible publisher: Matthieu S..
We reply Monday to Friday, excluding Vaud cantonal holidays. Messages received over the weekend are handled on Monday morning — but of course you can write at any time.