Currently available on request — contact us for a personalized quote.

Help & FAQ

The questions that come up most often. For anything else, write to us — a human will reply.

Frequently asked.

Q.01 Does my data stay in Switzerland?

Yes for hosting: Infomaniak (datacenters in Lausanne & Geneva), one isolated instance per customer, Swiss nFADP and EU GDPR compliance — no Google, AWS or Azure cloud. Only the optional AI features may call the provider of your choice; Infomaniak (Switzerland) is available for full sovereignty.

Q.02 How does access-on-request work?

Fill in the 2-step quote form (2 minutes). We review your request and reply within 2 business days with a personalised access and a pricing proposal tailored to your team.

Q.03 Can I activate only the modules I need?

Yes. The base inventory is required — it is the foundation. The other nine can be toggled on demand from the admin, and a disabled module disappears entirely: no screens, no permissions, no extra cost.

Q.04 How does ark.stock compare to Excel, Booqable or Rentman?

Against Excel, you gain security, traceability and mobile access. Against Booqable or Rentman, you keep hierarchical containers (which they lack), the Swiss QR-bill via the ark.plan integration and Swiss hosting — at a noticeably lower monthly price.

Q.05 Can I import my inventory from Excel, and is a mobile app included?

Yes to both. CSV/Excel import with visual column mapping, duplicate detection and preview. ark.stock installs as a PWA from the browser (iPhone + Android) with QR/NFC scanner and offline mode — no App Store needed.

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A few slots reserved before the public launch. Tell us about your needs — we reply within 2 business days.