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ARKSTOCK·CH ST-LÉGIER · VAUD · CH 46.47°N · 6.89°E
ORDRE N° 26·0417/B · AVAILABLE
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Ready to take control of your gear?
7-day free trial. Card required at signup — nothing charged before day 8. Cancel in one click.
§16 Help REF. ARKSTOCK-HELP
Help & FAQ
The questions that come up most often. For anything else, write to us — a human will reply.
§12 FAQ REF. ARKSTOCK-FAQ
Frequently asked.
Q.01 Does my data stay in Switzerland?
Yes. 100 %. Infomaniak Geneva hosting, single-tenant (each client has its own isolated instance), nLPD and GDPR compliant. No data passes through Google, AWS, or Azure.
Q.02 Can I activate only some modules?
Absolutely. The Inventory (base) module is required. The other 11 are activatable on demand from admin. A disabled module is fully gated.
Q.03 How does the free trial work?
7 free days on all plans, credit card required at signup. No payment taken during the 7 days. Cancel anytime via Stripe Customer Portal.
Q.04 How does it compare to Excel, Booqable or Rentman?
vs Excel: security, traceability, mobile, end of version chaos. vs Booqable/Rentman: hierarchical containers, native Swiss QR-bill, Swiss hosting, 5–8× cheaper.
Q.05 What happens if I exceed my plan limits?
You get an email at 80 % and 100 %. At 100 %, you can still read/edit existing items but not create new ones until upgrade or cleanup.
Q.06 Do you have a mobile app?
A PWA — installable iOS and Android from the browser. Native QR/NFC scanner, offline mode, push notifications.
Q.07 How does the offline QR scanner work?
Scans stored locally (IndexedDB). On reconnect, a worker pushes them to the server. Conflicts resolved by last-write-wins + manual alert.
Q.08 Can I import my inventory from Excel?
Yes, directly from admin. CSV or Excel (.xlsx), interactive column mapping, duplicate detection, preview before commit. Rollback on error.